OWNERSHIP
Keep the moving parts clear.
Use the instructions supplied with your configuration. Identify the affected component before choosing a cleaning or troubleshooting step.
Routine checks
- 01
Look before moving the roof
Keep people and objects away from moving louvers and screens. Stop operation if a component binds or moves unexpectedly.
- 02
Check the drainage path
Look for leaves and debris at accessible collection points. Use the supplied care instructions and a safe access method; do not climb on the roof.
- 03
Match cleaning to the finish
Follow the coating and screen care instructions for approved cleaners and methods. Avoid trying abrasive or chemical treatments on an unknown finish.
- 04
Keep electrical work separate
Stop using damaged electrical components. Have electrical faults assessed by an appropriately qualified professional.
- 05
Make the issue easy to identify
Record the component, symptoms and when the issue began. A short video and the order reference can help the team understand an intermittent problem.